Last Update 25/09/2026
At Dhan Herbals, we carefully pack our homemade products to ensure they reach you safely.
1. Order Processing
Orders are processed after payment confirmation and generally dispatched within 1-3 business days. Orders placed on Sundays or public holidays will be processed on the next working day.
2. Shipping Method
We ship through reliable courier partners. The available shipping options and charges will be displayed at checkout.
3. Delivery Time
Timelines are estimates and may vary due to courier delays, weather, or other factors beyond our control.
- Within Tamil Nadu: 2-5 business days
- Rest of India: 3-7 business days
- Remote locations: May take additional time
4. Shipping Charges
Charges are calculated based on location, weight, and courier fees and will be shown at checkout.
5. Order Tracking
Once dispatched, tracking details will be shared via SMS, WhatsApp, or email, where available.
6. Delivery Address
Please provide a complete and accurate address. We are not responsible for delays or failed deliveries due to incorrect address details.
7. Failed Delivery
If delivery fails due to unavailability, incorrect address, or unreachable contact, additional attempts will be made as per courier policy. Any extra shipping charges may be payable by the customer.
8. Damaged Packages
If your package appears damaged or tampered with, please take photos/videos before opening and contact us within 24 hours.
9. Contact Us
For any queries concerning our Shipping & Delivery Policy, please contact us at:
Dhan Herbals
Tiruppur, Tamil Nadu, India
Email: support@dhanherbals.com
Phone / WhatsApp: +91 95002 36185
